Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2861

Government Authority located in Illinois; USA based organization looking for expert vendor for inbound and outbound telephone answering service.

[*] Budget: Looking for Proposal

[*] Scope of Service:

(1) Vendor needs to provide inbound and outbound telephone answering service.
- 365/24/7 answering.
- The dashboard (online account to view inbound and outbound call history, change forward numbers, view, change account settings).
- Call patching.
(2) All question must be submitted no later than November 06, 2023.
(3) A contract period will be for one year.

[*] Eligibility:

- Onshore (USA Organization Only);

[*] Work Performance:

Performance of the work will be Onsite and Offsite.

Expiry Date : Monday, 6 November, 2023

Question Answer Deadline : Monday, 6 November, 2023

Category : Call Center and Answering

Country : USA

State : Illinois

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