Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2837

Government Authority located in Oregon; USA based organization looking for expert vendor for 24 X 7 adult mobile crisis support service.

[*] Budget: Looking for Proposal

[*] Scope of Service:

Vendor needs to provide 24 X 7 adult mobile crisis support service to work directly with the 988 call centers, county crisis lines, or any other crisis line to create policies and procedures for dispatch.
- provide a community-based alternative to individuals experiencing a behavioral health crisis, that does not include law enforcement
- Services and supports are provided by staff trained in crisis response, in a trauma-informed manner
- dispatched when requested by 988 call centers in collaboration
- 988 call centers, and other crisis call centers detailing how individuals in crisis will be monitored until a MCIT reaches the location of an individual or family in crisis
- develop and implement a structured and ongoing process to assess, monitor, and improve the quality and effectiveness of services provided to individuals and their families
- attempt to follow-up with the individuals and families within 72 hours after the initial contact.

[*] Eligibility:

- Onshore (USA Organization Only);

[*] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Thursday, 5 October, 2023

Category : Call Center and Answering

Country : USA

State : Oregon

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