Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2521

Government Authority located in Georgia; USA, based organization looking for expert vendor for inbound and outbound call center services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide inbound and outbound call center services.
- The call center supplier must be able to answer all incoming calls for the offices of financial aid and bursar.
- Callers may be current or prospective students, parents, faculty, staff, and other members of the community.      
- The call center supplier will handle inbound and outbound calls.  
- The call center supplier will need to answer questions to callers relating to financial aid, student information in banner screens for financial aid and bursar, student verification, student accounts, and more.  
(2) All questions must be submitted no later than December 15, 2022
(3) The contract will be one year.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Thursday, 22 December, 2022

Question Answer Deadline : Thursday, 15 December, 2022

Category : Call Center and Answering

Country : USA

State : Georgia

RFP Expired

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