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CC-2506 - USA (New Jersey) - 911 Emergency Dispatch Services - Deadline November 30,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2506

Government Authority located in New Jersey; USA, based organization looking for expert vendor for 911 emergency dispatch services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide 911 emergency dispatch services to handles all police, Fire and ambulance calls for service via 9-1-1 and regular telephone line.
- handles walk-in requests for service
- Receives and transmits radio communications to law enforcement agencies and police patrol cars for appropriate action
- Receives fire calls, transmits fire alarms, and dispatches needed personnel and fire equipment
- Receives ambulance calls and dispatches needed Emergency Medical Technicians and equipment
- Maintains a daily radio log of all incoming and outgoing communications
- receives and answers telephone, radio and video display inquiries of the National Crime Information Center for law enforcement agencies of the state.
- Receives and records telephone complaints from the general public for police assistance
- Handles walk-in requests from the general public for police assistance
- Maintains an assuring and calming attitude during periods of stress and emergency in order to avoid unnecessary delays by responding emergency vehicles.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 30 November, 2022

Category : Call Center and Answering

Country : USA

State : New Jersey

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