CC-2429 - USA (Texas) - Math Literacy Call Center Services - Deadline September 13,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2429

Government authority located in Texas; USA based organization looking for expert vendor for math literacy call center services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide math literacy call center services seven (7) days a week from 7am to 10:00pm (CST).
- Staff access to peer-to-peer virtual whiteboard or other similar technology.
- This platform affords opportunities for teachers to quickly diagnose misconceptions and visually breakdown standard based concepts, as students write down their answers.
- Support staff to provide call center assistance seven (7) days a week between the hours of 7:00am and 10:00pm (CST).
- Support staff to provide call center assistance to approximately four hundred (400) participants per month.
- Support staff to provide call center assistance and instructional services in the English and Spanish languages during all call center hours of operation.
(2) A pre-proposal meeting will be held on August 30, 2022.
(3) All questions must be submitted no later than September 6, 2022.

[C] Eligibility:

Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Tuesday, 13 September, 2022

Pre-proposal Conference Date : Tuesday, 30 August, 2022

Question Answer Deadline : Tuesday, 6 September, 2022

Category : Call Center and Answering

Country : USA

State : Texas

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