Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2380

Government Authority located in Oklahoma; USA based organization looking for expert vendor for 24/7 phone answering service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide 24/7 phone answering service.
- Live Phone Answering 24/7 service USA based for up to – 2000 monthly minutes
- Live Operator call relaying.
- Spanish Language Access.
- Monitoring and answering of seventeen 8XX toll-free numbers.
- Provide call transfer service and forwarding.
- Provide notifications via email, voice mail, and text message.
- Provide live chat support services.
- Provide teleport video services.
- Provide call routing and transfer.
- Customized phone answering scripts.
(2) Approximate call volume will be 2000 minutes per months.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite.

Expiry Date : Monday, 25 July, 2022

Category : Call Center and Answering, Marketing and Branding

Country : USA

State : Oklahoma

RFP Expired

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