Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2374

Government authority located California; USA based organization looking for expert vendor for After Hours Answering Services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide After Hours Answering Services to Hotline is required 24 hours per day, seven days per week, to provide two levels of answering service.
-SERVICE LEVEL ONE (AFTER HOURS)- required Monday, Tuesday, Wednesday, and Thursday from 7:30 p.m. through 8:00 a.m.  and weekends beginning 7:30 p.m. Friday until 8:00 a.m. Monday morning. It
is estimated that 1,250 after hours calls
-During Child Protection Hotline service hours, vendor services are required for overflow calls
for the hours between 8:00 a.m. (PST) and 7:30 p.m. (PST) Monday, Tuesday, Wednesday,
Thursday and Friday. It is estimated that 850 overflow calls will be received per month.
(2) All question must be submitted no later than July 5, 2022.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Tuesday, 19 July, 2022

Category : Call Center and Answering

Country : USA

State : California

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering Category/Categories.

If you will obtain monthly subscription for Call Center and Answeringcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.