X
X

CC-2352 - USA (California) - Live Crisis Line Telephone Answering Services - Deadline June 14,2022

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-2352

Government authority located in California, USA; based organization looking for expert vendor for live crisis line telephone answering services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide live crisis line telephone answering services for 24 hours a day, 7 days a week to receive calls from anyone concerning any crisis discovered in a long-term care facility, skilled nursing facility or other type of residential care facility for the elderly.
- telephone answering services with live operators after normal OSTLCO business hours of Monday through Friday, 9:00 a.m. to 3:00 p.m., on weekends, state holidays and some additional hours as needed
- Evening Hours (Monday – Friday, 3:00 p.m. – 9:00 a.m.)
- Weekend Hours (Friday 3:00 p.m. - Monday at 9:00 a.m.)  - State Holiday Hours (9:00 a.m. – 3:00 p.m.)
- day-by-day totals for the reporting month
- operators to handle calls and will ensure that operators immediately receive and begin using updated information for call handling sent via email or other form of communication.
(2) Approximately call volume will be 1,500 calls per month.
(3) All questions must be submitted no later than June 2, 2022.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 14 June, 2022

Question Answer Deadline : Thursday, 2 June, 2022

Category : Call Center and Answering

Country : USA

State : California

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering Category/Categories.

If you will obtain monthly subscription for Call Center and Answeringcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs