CC-1999 - USA (South Carolina) - Housing Automated Call Service System - Deadline July 6,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1999

Government Authority located in South Carolina; USA based organization looking for expert vendor for housing automated call service system.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide housing automated call service system to perform call campaigns average monthly call volume is about 20,000 calls per month and hours of operation must be m-f 8:30 am – 5:00 pm et, however, the call system must be available until 7 pm include 4 initial user access rights with the flexibility to add additional users upon state housing’s request and may be a predictive dialer system.
(2) A non-mandatory conference will be held on June 17, 2021.
(3) All questions must be submitted no later than June 17, 2021.
(4) The term of contract will be one year.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 6 July, 2021

Pre-proposal Conference Date : Thursday, 17 June, 2021

Question Answer Deadline : Thursday, 17 June, 2021

Category : Call Center and Answering

Country : USA

State : South Carolina

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