CC-1981 - USA (Arizona) - Reservations, Point of Sales, Website and Call Center Services - Deadline July 9,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1981

Government Authority located in Arizona; USA based organization looking for expert vendor for reservations, point of sales, website and call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide reservations, point of sales, website and call center services.
(2) Approximately call volume will be 73,495 Itinio total/month and 30,904 kartchner total/month
- Provide a centralized reservation system, point of sale with centralized inventory management, event management, call center, and operational website
- The contractor shall provide host and administer its consumer-facing website
- Provide a content management system (CMS) to enable state parks and trails staff to manage the content of the website
- The website branding for state parks and trails shall remain consistent throughout the site and the reservation pages
- The contractor shall fully integrate the centralized reservation system reservation webpages and system into the website, incorporating site branding and analytics
- The website shall maintain exact wireframe, design, branding, and sitemap
- Include a search feature for the entire site, including pdfs when searchable
- The content management system shall include separate image galleries for each of the more than 30 parks as well as other state parks and trails programs
- directory for press releases with a template for adding content.

[C] Eligibility:

Onshore (USA Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 9 July, 2021

Category : Call Center and Answering, Web Design and Development

Country : USA

State : Arizona

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