CC-1977 - USA (Pennsylvania) - Recycling Hotline Service - Deadline June 17,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1977

Government Authority located in Pennsylvania; USA based organization looking for expert vendor for recycling hotline service.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide staffing and operation of a recycling hotline service.
- The Hotline shall provide up-to-date information on recycling, household hazardous waste minimization and management, waste tire management, residential tire collection programs and littering programs throughout.
- The Contractor shall employ adequate staff to manage, on average, seventy-five (75) calls per week to the Hotline.
- The Hotline shall be staffed from 9:00 a.m. to 4:30 p.m., Monday through Friday, and answered by an answering device after hours, weekends, and legal holidays. All Recorded calls shall be returned the first working day following receipt of the call.
- The Contractor shall send to the DEP weekly summaries of Hotline activities, including the number of calls received, categorized by recycling, household hazardous waste, waste tire, residual tire collections, littering and those not related to these topics.

[C] Eligibility:

- Onshore (US Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 17 June, 2021

Category : Call Center and Answering

Country : USA

State : Pennsylvania

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