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CC-1968 - USA (Oklahoma) - Outbound Telephone Answering Services - Deadline June 4,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1968

Government Authority located in Oklahoma; USA based organization looking for expert vendor for outbound telephone answering services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide outbound telephone answering services for various departments and clinics on an as needed basis.
- Separate accounts will be set up for each location, each with distinctive call handling and dispatching protocols and a purchase order will be issued for each department or clinic
- Hours of service requirement is 24/7, which includes holidays; individual hours may vary depending on the department or clinic
- Most hours of operation are 5:00 p.m. to 7:30 a.m. Monday - Thursday and noon on Friday until Monday at 7:30 a.m.
(2) All question must be submitted no later than May 13, 2021.

[C] Eligibility:

Onshore (USA organization Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Friday, 4 June, 2021

Question Answer Deadline : Thursday, 13 May, 2021

Category : Call Center and Answering

Country : USA

State : Oklahoma

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