CC-1929 - USA (Georgia) - Student Aid File Verification, Student Loan Default Management or Prevention and Call Center Services - Deadline May 6,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1929

Government authority located in Georgia; USA, based organization looking for expert vendor for student aid file verification, student loan default management or prevention and call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide student aid file verification, student loan default management or prevention and call center services.
- access to data (for example, a College web portal providing up to date information on different cohort years, borrower level data including updated demographic data and skip tracing results).
- obtain borrower data from all federal loan servicers and/or from the National Student Loan Data System
- update data at least weekly
- use skip tracing during the borrower’s grace period before they enter into repayment
- provide a toll free number for colleges and borrowers.
- remain on the line with the borrower and servicer to completion of the recommended solution (deferment, forbearance)
- to ensure right party contact and proper grace period education, including repayment options, deferment or forbearance availability and demographic data confirmation and update.
- load borrowers’ data into their company’s default management software.
- collaborate with college to customize scripts for agents to assist with re-enrollment counseling
- work to ensure right party contact and resolve delinquency.
- Demographic data will be confirmed and updated with each successful contact
- provide Early Intervention Services during the six-month grace period from the time the students leave college until they enter loan repayment
- solution must be compliant with the Family Education Rights and Privacy Act
- maintain a quality assurance plan to ensure accuracy.
(2) All questions must be submitted in writing no later than April 15, 2021.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 6 May, 2021

Question Answer Deadline : Thursday, 15 April, 2021

Category : Call Center and Answering

Country : USA

State : Georgia

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering Category/Categories.

If you will obtain monthly subscription for Call Center and Answeringcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs