CC-1924 - USA (Missouri) - 24-Hour Emergency Response Phone Services - Deadline April 5,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1924

Government Authority located in Missouri; USA based organization looking for expert vendor for 24-Hour emergency response phone services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide 24-Hour emergency response phone services.
- The provider must have a chemical emergency response system which provides current
information and comprehensive assistance in emergency situations involving hazardous materials
(dangerous goods). The contract must fulfill the Department of Transportation mandate requiring hazardous material shippers to provide a 24-hour emergency response telephone number on shipping papers.
- A. Provide compliant 1(800) phone number and service (world-wide shipping) for up to 40 separate facilities
B. Provide compliant 24-hour hotline assistance for Hazardous Materials Shipping to include at the time an emergency call is received by the vendor, it must be immediately answered by qualified emergency response specialists. The vendor must proceed with an evaluation of the chemical emergency and will then disseminate all information necessary, related to evacuation radius, fire-fighting procedures, incompatibility with other products, protective clothing requirements, and any other additional information needed. Should there be any injuries, the vendor shall communicate with nearby hospitals where toxicologists and doctors will provide additional first aid information.
C. Provide the government POC the required Department of Transportation (DOT) reporting form (F5800.1) which is required by the DOT to be submitted within 30 days of any hazardous substance or material release during transportation (including loading, unloading and temporary storage related to transportation).

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 5 April, 2021

Category : Call Center and Answering

Country : USA

State : Missouri

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