CC-1919 - USA (Ohio) - Problem Gambling Helpline Services - Deadline April 7,2021

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1919

Government Authority located in Ohio; USA based organization looking for expert vendor for problem gambling helpline services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide problem gambling helpline services to operate a 24 hour, 365 days a year Ohio Problem Gambling Helpline and will provide accurate, updated, and easy-to-use web resources, for help with the consequences of problem gambling,
- Ensures adequate training of crisis counsellors and information and referral agency staff,
- Has experience dealing with at-risk populations including people with suicidal ideation, substance abuse, and mental illness,
- Provides real time referrals to service agencies by area of call (zip code or other) and caller’s needs, etc.
(2) All questions must be submitted no later than April 5, 2021.

[C] Eligibility:

Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Onsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response can be submitted digitally via Email or Online.

Expiry Date : Wednesday, 7 April, 2021

Question Answer Deadline : Monday, 5 April, 2021

Category : Call Center and Answering

Country : USA

State : Ohio

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