Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1826

Government Authority located in Arizona; USA based organization looking for expert vendor for inbound and outbound call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide inbound and outbound call center services for enrollment management (admissions, advisement, registration, records, and testing); recruitment, fiscal/cashier; and interface with any customer relation management system (if adopted) should be included.
- After hours includes; subject to change based on college/district needs Monday - Thursday 8 PM - 7 AM, Friday 5 PM - 7 AM, Saturday 5 PM until 7 AM, Monday.
(2) All question must be submitted no later than December 14, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Wednesday, 6 January, 2021

Category : Call Center and Answering

Country : USA

State : Arizona

RFP Expired

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