CC-1793 - USA (New York) - Telephone Answering Service - Deadline October 22,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1793

Government Authority located in New York; USA based organization looking for expert vendor for telephone answering service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide telephone answering service to receive calls and contact appropriate ulster county personnel.
- Provide twenty-four hours a day, seven days per week telephone answering coverage, including holidays and during emergency weather or other events, to the county’s department of health for both the medical examiner’s and public health telephone lines
- Calls from 911, police departments, district attorney’s office, funeral directors, eye bank, organ donor and transplant center, or any other calls reporting a death shall be considered urgent calls
(2) Approximately call volume for medical examiner’s telephone line is 50 calls and public health’s telephone line is 25 calls per month.

[C] Eligibility:

Onshore (USA Organizations Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 22 October, 2020

Category : Call Center and Answering

Country : USA

State : New York

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