CC-1732 - USA (Kansas) - Family Crisis Response and Support Services - Deadline July 30,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1732

Government Authority located in Kansas; USA based organization looking for expert vendor for family crisis response and support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide family crisis response and support, a centralized crisis hotline and mobile response stabilization service.
- Behavioural health crisis hotline shall be a toll-free number, that is available 24-hours a day, seven-days a week. Proposals that include a provision of text communication to augment a crisis hotline operation will be considered.
- Hotline shall serve as a single access point to behavioural health crisis services, Hotline staff will triage calls and deploy a mobile response unit to deescalate and provide immediate crisis intervention services which can be offered for 72-hours from the time of initial call, after triage, the mobile response unit must respond in-person within 60 minutes to a location identified by the caller or person in need, mobile response staff will connect the individual to services, resources, and supports that are reflected within the plan of care and/or crisis plan, mobile response unit will be responsible for providing stabilization services to the individual for up to eight weeks, based on the individualized plan of care and/or crisis plan created within the 72-hour crisis intervention period.
(2) All written questions must be submitted no later than July 07, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Thursday, 30 July, 2020

Question Answer Deadline : Tuesday, 7 July, 2020

Category : Call Center and Answering, Uncategorized

Country : USA

State : Kansas

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