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CC-1729 - USA (Illinois) - Inbound and Outbound Answering Services - Deadline July 27,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1729

Government Authority located in Illinois; USA based organization looking for expert vendor for inbound and outbound answering services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide inbound and outbound professional LIPH answering services of Monday to Friday from 8:30AM to 4:30PM to answer after the regular business hours phone calls placed by the public.
- Live Answering Features should be provided (but limited to) 24 X 7 answering, the dashboard (online account to view inbound and outbound call history, change forward numbers, view, change account settings), call patching.
(2) All question must be submitted no later than July 15, 2020.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Monday, 27 July, 2020

Question Answer Deadline : Wednesday, 15 July, 2020

Category : Call Center and Answering

Country : USA

State : Illinois

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