CC-1678 - USA (Wisconsin) - Statewide Crisis Call Center Services - Deadline May 11,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1678

Government Authority located in Wisconsin; USA based organization looking for expert vendor for onsite state wide crisis call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide to develop a state wide crisis call center. The call center will be established in two phases. Phase one will create a call center that provides immediate crisis counselling for Wisconsin residents who are experiencing emotional distress related to the COVID-19 global pandemic. Phase two will expand that call center to answer calls from Wisconsin residents who contact the National Suicide Prevention Lifeline (NSPL).
(2) All questions must be submitted no later than April 24, 2020.
(3) A pre-proposal conference will be held on April 28, 2020.
- For more information describe in documents.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 11 May, 2020

Pre-proposal Conference Date : Tuesday, 28 April, 2020

Question Answer Deadline : Friday, 24 April, 2020

Category : Call Center and Answering

Country : USA

State : Wisconsin

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