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CC-1668 - USA (Texas) - Inbound Call Center Support Services - Deadline May 8,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1668

Government Authority located in Texas; USA based organization looking for expert vendor for inbound call center support services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide 24 X 7 inbound call center support services for general information, move-in and move-out, billing, credit and payment programs, and outage servicing.
(2) All questions must be submitted no later than April 22, 2020.
(3) A remote pre-bid meeting via WebEx will be held on April 16, 2020.
(4) Contract term will be two years.

[C] Eligibility:

- Onshore (USA Organization Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 8 May, 2020

Pre-proposal Conference Date : Thursday, 16 April, 2020

Question Answer Deadline : Wednesday, 22 April, 2020

Category : Call Center and Answering

Country : USA

State : Texas

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