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CC-1620 - USA (Alabama) - Telephone Answering Service - Deadline March 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1620

Government Authority located in Alabama; USA based organization looking for expert vendor for telephone answering service.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide telephone answering services for 24 hours per day, 7 day per week, 365 days per year include
- All holidays,
- After-hours services from 5 pm to 8 am (CST), and
- Any other times deemed necessary by agency.
- Live, English-speaking operators (no recorded messages) to answer all incoming calls and maintain adequate staffing to ensure a sufficient number of operators to avoid any missed calls.
(2) The contract period will be for one year.  

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

[E] Proposal Submission:

Response should be submitted physically (courier or post).

Expiry Date : Friday, 13 March, 2020

Category : Call Center and Answering

Country : USA

State : Alabama

RFP Expired

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