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SW-30683 - USA (Illinois) - Community Development Software - Deadline February 13,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-30683

Government Authority located in Illinois; USA based organization looking for expert vendor for community development software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide community development software
- Seeking to significantly increase the volume of permits and license applications, inspection requests and payments that are submitted online,
- The online portal or web interface will have ‘one stop shop’ concept where all customer transactions are handled via a single interface with permit application, payment, issuance, permit tracking, and close-out,
- To extend a customer friendly environment to the online user experience and interface of the software solution,
- Permit intake and Issuance:
- The Solution must manage permit records from the application stage through issuance for same day permits, express permits (3-5 days turnover), and standard permits (7 – 10 days turnover) both online as well as, in-person and via email, monitor all building activity, issue a variety of permit types, link them to related records, account for all appropriate fees, and validate that contractors are licensed,
- Plan Reviews:
- The Solution must provide a visual workflow status that is clear to both the Customer and internal staff, must have the ability to add conditions of approval to the parcels and must have the abilities to redline plans submitted electronically,
- Inspections:
- The Solution must provide the functionality necessary to allow staff to monitor Codes and manage inspections associated with all building projects, reminders for follow-up inspections or needed activities. The Solution must provide the ability for staff to view, schedule, and modify inspections and record notes while in the field from laptops, PDA’s, iPads and tablet devices,
- Village Issued Licenses:
- Provide licensing functionality including contractor registration for all licenses issued by the Village that can be directly integrated into the permitting process,
- Plan Application Tracking/Workflows:
- The Solution must provide all licensed users with on-line reporting capabilities of all permit applications and license reviews from permit submission to issuance, the Solution must provide a visual workflow status that is clear to both the Customers and internal staff,
- Reporting:
- The Solution must have the capability to generate reports using a combination of data elements maintained by permitting, inspection and licensing services, provide at least five end-users with the capability to run statistical reports, where the output is generated in a desired format and required formats are to include but are not limited to pdf, xml, docx, and xls,
- Code Enforcement:
- The Solution must provide the necessary functionality to allow for the monitoring of Code and management of violations associated with all building projects and property maintenance. The Solution must provide a module, which includes complaint intake, inspection, violation citation, ticketing, public reporting and notices,
- Online Portal/Web Interface
- Allows a Customer with online access to apply for permits, submit documentations, make online payments and view permit management,
- GIS Mapping.
- Integration and Migration.
(2) All the questions must be submitted no later than January 22, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 13 February, 2020

Question Answer Deadline : Wednesday, 22 January, 2020

Category : Software, System and Application

Country : USA

State : Illinois

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