CC-1582 - USA (California) - Peer Support and Warm Line Peer Navigator Services - Deadline January 31,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1582

Government Authority located in California; USA based organization looking for expert vendor for peer support and warm line peer navigator services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide 24 X 7 peer support and warm line peer navigator services
- Warmline staff shall be co-located with Community Emergency Response Team,
- To answer the warm line telephone, which shall be the first point of contact for clients calling community emergency response team for mental health services, the warm line telephone shall be staffed 24 hours per day, seven days a week for telephone calls from consumers and family members of various diversities who may need mental health services.
- The warm line operator shall be required to provide support, advocacy services, make referrals to community emergency response team, and to community-based resources. all calls and types of dispositions will be documented.
(2) A pre-proposal conference will be held on January 9, 2020
(3) All the questions must be submitted no later than January 17, 2020.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Onsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 31 January, 2020

Pre-proposal Conference Date : Thursday, 9 January, 2020

Question Answer Deadline : Friday, 17 January, 2020

Category : Call Center and Answering

Country : USA

State : California

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