CC-1575 - USA (Pennsylvania) - Telephone Triage Services - Deadline December 12,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1575

Government Authority located in Pennsylvania, USA based organization looking for expert vendor for telephone triage services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

Vendor needs to provide telephone triage services for patients.
- Telecare record manager plus, with the component systems triage expert dual purpose, is a clinical software application used by nurses who provide telephone triage services to veterans
- The application supports nurse clinical decision-making by systematically assessing a veteran symptom, while providing reference health information during the process
- At the end of the triage process, the software provides a triage follow-up recommendation, as well as self-care or interim-care instructions
- The systems sort patients into seven distinct urgency levels 911, <2 hours, 2-8 hours, 12-24 hours, 2-3 days, 1-2 weeks, and self-care
- The encounter documentation is automatically performed in the background during the triage process and saved as a triage encounter record

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 12 December, 2019

Category : Call Center and Answering

Country : USA

State : Pennsylvania

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