X
X

CC-1573 - USA (Mississippi) - Systems Management, Integrated Marketing Strategy, Call Center Supervision, General Support and Reporting Services - Deadline January 6,2020

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1573

Government Authority located in Mississippi, USA based organization looking for expert vendor for systems management, integrated marketing strategy, call center supervision, general support and reporting services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide systems management, integrated marketing strategy, call center supervision, general support and reporting services.
- Retain program application hosted on website in working order and linked to the applicant portal
- Research and creation of blog information to be promoted on social media
- Develop and maintain a real-time online dashboard applicant portal supporting application delivery, application status reporting, survey responses, and customize as needed
- Vendor should summarize process for data management, proposed software to be used
- Develop reporting within the Dashboards that provide real-time results and campaign reporting
- Supports real-time reporting of applicant activity by each marketing medium
- Provides campaign reports indicating rate of success for each marketing medium
- Call Center Supervision:
- Creation and set-up of Call Center and staff
- Responsible for training of Call Center staff
- Responsible for incoming and outgoing calls for both inquiries and triage of new applicants
- Responsible for Call Center script maintenance and revisions as needed
- Track and monitor all calls coming into and being made from the Call Center
- Integrated Marketing Strategy:
- Creation, design and deployment of all marketing and promotional pieces used to promote other programs using personalization and variable data
- These include Direct Mail, Emails, Promotional Materials, Posters, Fact Cards, Traditional Advertising TV and Radio
- Research, creation, and posting of blog material on websites and promotion of such on Facebook
- Call Center:
- Analysis of all Call Center activity and cost reported monthly
- Marketing:
- Analysis of all integrated marketing efforts and cost reported monthly
- Facebook:
- Analysis of Facebook activity and cost reported monthly
(2) A pre-proposal meeting will be held on December 17, 2019.
(3) All question must be submitted no later than December 18, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 6 January, 2020

Pre-proposal Conference Date : Tuesday, 17 December, 2019

Question Answer Deadline : Wednesday, 18 December, 2019

Category : Call Center and Answering, Marketing and Branding, Social Media, Internet Marketing and SEO

Country : USA

State : Mississippi

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering, Marketing and Branding, Social Media, Internet Marketing and SEO Category/Categories.

If you will obtain monthly subscription for Call Center and Answering, Marketing and Branding, Social Media, Internet Marketing and SEOcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs