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CC-1560 - USA (Missouri) - After-Hours Answering Services - Deadline December 10,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1560

Government Authority located in Missouri; USA based organization looking for expert vendor for after-hours answering services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide after-hours answering services for general hours of operation is Monday through Friday 8:00 am – 4:30 pm at administration office, the district’s treatment plant’s general hours of operation are Monday through Friday 7:00 am – 3:30 pm (6:00 am – 2:30 pm during the summer).
- After-hours answering services are critical to the District’s ability to serve its customers.
- After-hours answering services for the field services, maintenance, inspections, and operations, district uses answering services for holiday, and after hours including some emergency call handling, calls from the district customers are placed to after-hours lines and routed by the answering service to the district’s appropriate on-call staff depending on the nature of the service need.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Tuesday, 10 December, 2019

Category : Call Center and Answering

Country : USA

State : Missouri

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