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CC-1539 - USA (Kentucky) - GLOBAL - After-Hours Call Answering Services - Deadline December 6,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1539

Government Authority located in Kentucky; USA based organization looking for expert vendor for after-hours call answering services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide after-hours call answering services relative to emergency maintenance calls from 5:00 p.m. to 8:00 a.m. during Monday to Thursday, 4:00 p.m. on Fridays, 24 hours a day on all weekends and holidays.
(2) Approximate call volume is 40 calls per month.
- Highest month had 70 calls (January likely due to extreme cold weather) and the lowest was 20.
(3) All questions must be submitted no later than November 8, 2019.

[C] Eligibility:

Global (World-wide)

[D] Work Performance:

Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.

[E] Proposal Submission:

Proposal can be submitted via E-mail.

Expiry Date : Friday, 6 December, 2019

Question Answer Deadline : Friday, 8 November, 2019

Category : Call Center and Answering, Global

Country : USA

State : Kentucky

Cost to Download This RFP Document : $ 9

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