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CC-1526 - Canada (Ontario) - Call Centre Services - Deadline November 13,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1526

Government Authority located in Ontario; Canada based organization looking for expert vendor for call centre services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide by-law enforcement including after-hours, weekends and holidays enforcement and 24 X 7 call center services.
- 24 X 7 call center services to available 8:30 a.m. to 4:30 p.m. as well as enforcement officers with availability during evenings, weekends and holidays 24 X 7 a week.
- After-hours call center services to available from 4:30 p.m. to 12:00 a.m. weekday evenings and 8:30 a.m. to 12:00 a.m. weekends and holidays 24 X 7 a week.
- Weekday call center services to available during regular weekday 8:30 a.m. to 4:30 p.m.
(2) All question must be submitted no later than November 04, 2019.

[C] Eligibility:

- Onshore (Canada Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Wednesday, 13 November, 2019

Question Answer Deadline : Monday, 4 November, 2019

Category : Call Center and Answering

Country : Canada

State : Ontario

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