X
X

CC-1506 - USA (Ohio) - After-Hours Inbound Telephone Answering Services - Deadline October 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1506

Government Authority located in Ohio; USA based organization looking for expert vendor for after-hours telephone answering services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide after-hours telephone answering services to police, sheriff, and fire usage only.
- An approximately work volume will be 2000 inbound calls per month to the after-hours call line
- Answering services shall be required for the following after-hours schedule:
- Weekdays – Monday through Friday beginning at 5:00 pm EST and ending at 8:30 am EST
- Weekends – Friday through Monday beginning at 5:00 pm EST and ending at 8:30 am EST
- Holidays as shown within this RFP Monday through Friday all day to coincide with the above regular schedule.
- The after-hours telephone lines are for resident concerns or urgent matters that require an agency staff member response
- The ensuing contractor shall be responsible for receiving and dispatching emergencies and other after-hours calls at the close of each business day, including weekends, along with agency designated holidays and any planned or unplanned closings
(2) A pre-proposal conference will be held on October 3, 2019.
(3) All question must be submitted no later than October 11, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 21 October, 2019

Pre-proposal Conference Date : Thursday, 3 October, 2019

Question Answer Deadline : Friday, 11 October, 2019

Category : Call Center and Answering

Country : USA

State : Ohio

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering Category/Categories.

If you will obtain monthly subscription for Call Center and Answeringcategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs