X
X

CC-1460 - USA (California) - After Hours Emergency Call Management Services - Deadline August 16,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1460

Government Authority located in California; USA based organization looking for expert vendor for after-hours emergency call management services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide after-hours telephone answering, field investigation, call dispatch services to city staff on standby and related recording keeping, data entry and reporting.
- Services to operates the following standby after-hour response crews from the hours of 3:30 pm to 7:00 am Monday through Friday and for 24 hours on Saturday, Sundays and holidays recognized by the city.
- After Hours Emergency Call Management Services to answer and dispatch public works emergency and non-emergency calls after hours, weekends and holidays and to perform field investigation and reporting as necessary, call include such situations sewage back-ups, street hazards and other related issues.
- An approximately work volume has been 3200 after hour calls from 2018.
(2) A voluntary pre-proposal meeting will be held on August 06, 2019.
(3) All question must be submitted no later than August 09, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Friday, 16 August, 2019

Pre-proposal Conference Date : Tuesday, 6 August, 2019

Question Answer Deadline : Friday, 9 August, 2019

Category : Call Center and Answering, Professional, Consulting, Administrative or Management Support Services

Country : USA

State : California

RFP Expired

You can either pay for Single RFP/Bid document or Subscribe with Monthly Subscription for whole Call Center and Answering, Professional, Consulting, Administrative or Management Support Services Category/Categories.

If you will obtain monthly subscription for Call Center and Answering, Professional, Consulting, Administrative or Management Support Servicescategory/categories, you will be able to access all the RFPs from that Category. Here are the Monthly Subscription offers. So, subscribe for Monthly offers and get rid of Individual RFP payment.

*No commitment =
(1) There is no minimum commitment.
(2) You can subscribe for as less as 1 month and cancel it any time. If you subscribe for annual offer, you can cancel it any time within year.
(3) There is no partial refund policy after Monthly or Annual subscription. You will be required to use services for a Month (Or Year since you have availed discounted pricing).
(4) You can cancel your subscription any-time directly from your PayPal account to stop further recurring charges before next due date.
(5) You will be able to download all RFPs for subscribed Category or Location without any extra cost.

Similar RFPs