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CC-1415 - USA (New York) - Transit Paratransit Call Center Services - Deadline June 11,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1415

Government Authority Located in New York; USA based organization looking for expert vendor for transit paratransit call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide transit paratransit call center services for 24/7/365 operation whereas is responsible for managing all call center related functions to include staffing, providing accurate information and courteous customer service to all callers, meeting performance metrics and working closely with transit on a daily basis.
(2) This is only Information, Main RFP not available at here.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Tuesday, 11 June, 2019

Category : Call Center and Answering

Country : USA

State : New York

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