CC-1370 - USA (Arizona) - Global - Call Center Services - Deadline March 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1370

Government Authority located Arizona; USA based organization looking for expert vendor for Call Center Services.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide 24X7365 Call Center Services for, primarily during non-business hours to on a daily basis from incoming phone calls, and from SMS calls rolled over by facility services.
- For calls requiring an urgent response, perform outgoing calls
- Provide programming and transcription services, or recordings of calls
- Provide Remote Administration services
- call volume from August 1, 2017 to July 31, 2018 totaled 6,242 calls.
(2) A contract period will be for one year.

[C] Eligibility:

Global (World-wide)

[D] Work Performance:

Global, companies from all over the world can apply for this. However, meetings can be conducted via ONLINE conference calls.

Expiry Date : Thursday, 21 March, 2019

Category : Call Center and Answering, Global, Medical Transcription and Others

Country : USA

State : Arizona

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