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CC-1357 - USA (Texas) - Crisis Hotline Services - Deadline March 14,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1357

Government Authority located in Texas; USA based organization looking for expert vendor for crisis hotline services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide crisis hotline services will be received from private individuals, agencies, law enforcement, school personnel, hospitals etc. via the dedicated Crisis Hotline which will be available 24 X 7 a year that will provide a rapid response to all individuals referred.
- Crisis Hotline are not limited to suicide prevention, but also include, and are not limited to depression, anxiety, sexual assault, domestic violence, grief, runaways, elderly concerns, emergency disaster crisis response, and/or critical incident stress debriefing.
- The Center Crisis Hotline may provide telephonic crisis assessment, intervention and/or information and referrals for services including but not limited, counseling, substance abuse, food housing, pantries, and other community resources.
- An approximately work volume will be 1900 to 3400 calls.
(2) A pre-submittal conference will be held on February 27, 2019.
(3) All question must be submitted in written no later than March 01, 2019.
(4) Contract period will be three years.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Thursday, 14 March, 2019

Pre-proposal Conference Date : Wednesday, 27 February, 2019

Question Answer Deadline : Friday, 1 March, 2019

Category : Call Center and Answering

Country : USA

State : Texas

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