CC-1353 - USA (Virginia) - After-hours Telephone Support Services - Deadline March 19,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1353

Government Authority located in Virginia, USA based organization looking for expert vendors for After-hours Telephone Support Services.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide after-hours telephone support services for adult protective services during Monday – Thursday from 4:30 p.m. to 8:00 a.m., Weekends: From Friday, 4:30 p.m. to Monday, 8:00 a.m. and Holidays: From 8:00 a.m. to 8:00 a.m.
- An approximately 30 calls per month.
- On-site investigative or support services in the community during after-hours.  (2) An optional pre-proposal conference will be held on March 7, 2019.
(3) The contract term will be for five years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be on-site.and off-site.

Expiry Date : Tuesday, 19 March, 2019

Pre-proposal Conference Date : Thursday, 7 March, 2019

Category : Call Center and Answering

Country : USA

State : Virginia

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