CC-1338 - USA (Virginia) - Inbound Supplemental Call Center Services - Deadline February 21,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1338

Government Authority located in Virginia; USA based organization looking for expert vendor for inbound supplemental call center services.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide inbound supplemental call center services from Monday through Friday, 8:00 a.m. to 5:00 p.m. Eastern, except on Federal observed holidays.
- An approximately work volume will be May 15, 2019 of 3,788 calls, May 22, 2019 of 2,298 calls, May 29, 2019 of 2,298 calls and June 05, 2019 of 2,298 calls.
(2) A pre-bid conference will be held on February 5, 2019.
(3) Contract period will be one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location

Expiry Date : Thursday, 21 February, 2019

Pre-proposal Conference Date : Tuesday, 5 February, 2019

Category : Call Center and Answering

Country : USA

State : Virginia

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