CC-1306 - USA (West Virginia) - Inbound and Outbound Long-Distance Telephone Services - Deadline November 27,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1306

Government Authority located in West Virginia; USA based organization looking for expert vendor for inbound and outbound long-distance telephone services.

[A] Budget: Looking for proposal

[B] Scope of Service:

Vendor needs to provide inbound and outbound long-distance telephone services.
- Long Distance Services for per minute charges shall be based and billed on six (6) second increments after the initial eighteen (18) second minimum for calls less than one minute, per minute charges for long-distance calls shall be the same regardless if the call is made using switched or dedicated facilities, all connectivity charges and coordination efforts required to connect to the two egress points will be the responsibility of the successful vendor, transition to the new service should be transparent to the station user.
- Toll-Free Services based on FCC 800 portability regulations, no change in the present toll-free numbers shall be acceptable, unless allowed by the state, all converted and/or new dedicated facilities must be included in the cost per minute.
- The monthly bill provided to the state shall be an electronic version, broken into subaccounts as defined by the state, for the purposes of rebilling by the state.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite and Onsite. Vendor needs to carry work in their office premises.

Expiry Date : Tuesday, 27 November, 2018

Category : Call Center and Answering

Country : USA

State : West Virginia

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