CC-1296 - USA (Kentucky) - After-Hours Desk Telephone Answering Service - Deadline November 22,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1296

Government Authority located in Kentucky; USA based organization looking for expert vendor for after-hours desk telephone answering service.

[A] Budget: Looking for proposal

[B] Scope of Service:

(1) Vendor needs to provide after-hours desk telephone answering service that accepts calls from customers Monday through Friday from 7:30 a.m. EST to 5:00 p.m. EST.
- Call taking services include after hours, holidays and special circumstances.
- After Hours Support Monday from 5:00 PM to 7:30 AM Tuesday, Tuesday from 5:00 PM to 7:30 AM Wednesday, Wednesday from 5:00 PM to 7:30 AM Thursday, Thursday from 5:00 PM to 7:30 AM Friday and Friday from 5:00 PM to 7:30 AM Monday.
(2) An approximately work volume will be 471.71 calls Monthly.
(3) All question must be submitted no later than November 02, 2018.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office premises.

Expiry Date : Thursday, 22 November, 2018

Question Answer Deadline : Friday, 2 November, 2018

Category : Call Center and Answering

Country : USA

State : Kentucky

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