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CC-1288 - USA (Illinois) - Call Center Service - Deadline October 31,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1288

Government Authority Located in Illinois; USA based organization looking for expert vendor for call center service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide call center service between the hours of 7am CST and 7pm CST, Monday through Friday for handling volume fluctuations, outbound call capability, analyze, report, record keeping and developing a system for quick response time, both in pick up and answering calls.
(2) Vendor shall perform all services in processing call volumes that can range from 3,000 to 30,000 per month.
(3) All the questions had been due on October 9, 2018.
(4) A contract term will be for three years.

[C] Eligibility:

Onshore (USA Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 31 October, 2018

Question Answer Deadline : Tuesday, 9 October, 2018

Category : , Call Center and Answering

Country : USA

State : Illinois

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