CC-1259 - Canada (Quebec) - Call Centre Service - Deadline September 19,2018

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: CC-1259

Government Authority located in Quebec; Canada; based organization looking for expert vendor for call centre service.

[A] Budget: Looking for Proposal

[B] Scope of Service:

Vendor needs to provide bilingual operating 24x7x365 call centre service with over 35 variable shift employees form Monday to Friday 8 am to 4 pm.
- handles over 2,300,000 electronic and phone transactions annually from governmental departments primarily on issues relating to a wide range of building maintenance issues,
such as heating, elevators, safety, fire, floods, and electrical outages, as well as other specialized
services. Call centre representatives Handle both inbound and outbound transactions.
- Provide qualified temporary personnel on an as and when requested.

[C] Eligibility:

Onshore (Canada Only)

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Wednesday, 19 September, 2018

Category : Call Center and Answering

Country : Canada

State : Quebec

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