USA (Washington DC) Nurse Advise Telephone Answering
Telephone Answering, USA, Washington DC | Comments Off
RFP ID: CC-0131
We are Washington DC; USA based organization looking for qualified and experienced service provider for Telephone Answering Services.
[A] Budget: Looking for Proposals
[B] Scope of Service:
(1) Contractor needs to provide nurse advice line services.
(2) All calls shall be answered following nationally recognized guidelines for symptom based calls.
(3) Timely call management and individual/aggregate reports of activity.
(4) Triage callers to assist them in taking responsibility for their personal healthcare management and to direct them to an appropriate level of care.
(5) Telephone nurse triage services, processing, administration and management to include data collection and reporting.
(6) Approximate volume of the call will be ...