Texas

07.21.10

USA (Texas) Call Center Staffing & Management Services Call Center Staffing, Texas, USA | Comments Off
RFP ID: CC-0116 We are Texas; USA based organization looking for expert vendor for Call Center Staffing & Management Services. The term of contract will be for 24 Months and may get renewed for two (2) additional one (1) year periods. [A] Notice Type: Solicitation [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider shall furnish staff to provide the following services for the different call types listed below: (a) Information Calls – this includes all calls when information is given to or captured from the caller, but a service request is not made. (b) Voicemail Calls – this includes all calls that are ...
07.11.10

USA (Texas) Inbound Customer Service with Web, E-mail & Live Chat Capabilities Inbound Customer Service, Texas, USA | Comments Off
RFP ID: CC-0107 We are Texas; USA based organization looking for expert vendor (FROM USA ONLY) for Inbound Customer Service Center. Initially the contract will be of 1 year with four (4) one-year renewal options. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) In the initial year, Service Provider is expected to handle 40% of all incoming calls per month while remaining 60% of the total call volume will be handled by our Customer Service Representatives (CSRs). Approximately 1% of calls require a Spanish-speaking CSR. (2) We desire to have all inbound calls answered via the Automatic ...
06.17.10

USA (Texas) Inbound Call Answering requirement for Medical/Health Services – Budget $900,000 per year Inbound Call Answering, Medical/Health Services, Texas, USA | Comments Off
RFP ID: CC-0097 We are Florida; USA based organization looking for Expert Vendor for our requirement of Call Answering for Medical/Health Related Services. Contract will be for the period of 1 year and extendable for 3 years depends upon performance. [A] Notice Type: RFP (Request for Proposal) / AMERICAN RECOVERY AND REINVESTMENT ACT (ARRA) [B] Budget: This contract will not exceed $900,000 per year. [C] Scope of Service: Service provider needs to handle inbound calls regarding health & medical related issues, queries and complains and provide necessary information and assist them accordingly. [D] Work Performance: Performance of the work will be Offsite; Service provider needs to perform ...
04.15.10

USA (Texas) Telephone Answering Service Telephone Answering, Texas, USA | Comments Off
RFP ID: CC-0065 We are Texas; USA based organization looking for Expert Contractor to provide Telephone Answering Services. Contract will be for the period of 1 year and extendable for 4 more years depends upon performance. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Contractor needs to provide Telephone Answering Service for General Publish Services for our organization located in State of Texas. (2) Contractor is required to answer all incoming calls during off-duty hours and office closures. Approximately 3000 to 7600 calls can be received during peak months. (3) Contractor is required to answer all incoming calls ...
04.08.10

USA (Texas) Complete Information Technology Outsourcing Solution Outsourcing, Texas, USA | Comments Off
RFP ID: MLT-0002 We are Texas; USA based organization looking for Expert Vendor for our requirement of Complete Information Technology Outsourcing Solution including Software, Installation and Everything. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Cross Functional Services (2) Data Center (3) Desktop (4) Data Network (5) Voice Network (6) Help Desk (7) Supporting Positions [D] Eligibility: Onshore (USA Only) More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/425-usa-texas-complete-information-technology-outsourcing-solution.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/425-usa-texas-complete-information-technology-outsourcing-solution.html
03.17.10

USA (Texas) Inbound Call Center Requirement Texas, USA | Comments Off
RFP ID: CC-0047 We are Texas; USA based organization looking for qualified and experienced service provider for our requirement of Call Center. [A] Scope of Service: (1) Call Center will be Vendor hosted, and will be available to agents, supervisors and callers on a 24 X 7 X 365 basis (2) Service provider needs to accept incoming calls and route them along pre-defined prompts to the correct call center agent and solve customer query. [B] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work in their own office premises. [C] Eligibility: Onshore (USA Only) More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/324-usa-texas-offsite-inbound-call-center-requirement.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/324-usa-texas-offsite-inbound-call-center-requirement.html

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Inbound & Outbound Call Center, Call Answering & Telephone Answering RFP, RFQ, PQQ, Tenders, Solicitations & Contracts

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