USA (Pennsylvania) Onsite Telephonic Survey
Onsite Telephonic Survey, Pennsylvania, USA | Comments Off
RFP ID: CC-0114
We are Pennsylvania; USA based organization looking for expert vendor for Onsite Telephonic Survey in Illinois.
[A] Notice Type: Presolicitation
[B] Budget: Looking for Proposals
[C] Scope of Service:
(1) The contractor will be required to make outgoing calls (i.e. cancellations, reschedule, wellness appointment reminders, warm transfer calls to clinics, etc.)
(2) Appointments shall be made following provided appointing criteria and comply with standards as required.
(3) The purpose of this requirement is to enhance appointing procedures and improve service to our customers.
(4) Contractor needs to book health care appointments in the direct care system.
(5) The current call volume is an average of approximately ...