Nebraska

04.13.10

USA (Nebraska) Inbound Call Answering Services Call Center Service, Nebraska, USA | Comments Off
RFP ID: CC-0061 We are Nebraska; USA based organization looking for Expert Vendor for our requirement of Call Answering Services. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service provider needs to handle inbound calls regarding health & medical related issues, queries and complains and provide necessary information. (2) This RFP is open to private for profit, non-profit and government agencies (3) The contractor will assure a system infrastructure to provide live response for a minimum of 133 hours per week. (4) At a minimum, the contractor must offer live hours of operation from Monday through Sunday from 5:00 ...
04.09.10

USA (Nebraska) Call Center Operations, Software & Other Services Call Center Service, Nebraska, USA | Comments Off
RFP ID: CC-0059 We are Nebraska; USA based organization looking for qualified contractor to provide Call Center Operations, Software & Other Services. Contract will be for the period of 1 year. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: We are looking for qualified contractor to provide software, product eligibility, vendor verification, training and support, call center operations, rebate and product validation and payment, fraud monitoring and data collection and reporting. [1.] Software Solution including interface with our Office Website (1.1) Provide software that interacts with our web site, which is maintained by the agency, to provide information, operational ...
02.07.10

Onsite Inbound Telephone Answering Campaign in Nebraska Nebraska, Onsite Call Center, Telephone Answering | Comments Off
RFP ID - CC-0026 We are Nebraska; USA based organization looking for qualified and experienced service provider for our Onsite Inbound Telephone Answering Service. [A] Scope of Service (1) Service provider needs to operate and manage a customer service Call Center. We are looking to partner with a Contractor who offers commitment to customer service, innovative management solutions, dedication to quality, and Call Center experience. (2) Based on the statistics generated from the current Call Center, the monthly call volume is estimated to be approximately 150,000. Approximately 80% (120,000) calls will be handled by the VRU and 20% (30,000) will be directed to the ...

Call Center RFP

Inbound & Outbound Call Center, Call Answering & Telephone Answering RFP, RFQ, PQQ, Tenders, Solicitations & Contracts

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