• home
• About CallCenterRFP
• browse ↓

Category

India

• 04.14.10
  India (Bihar) Establishment & Operation of 24×7 Inbound Service – 50000 Calls per Month 24X7 Call Answering, Bihar, India | Comments Off

  RFP ID : CC-0062 We are based in Bihar, India and we are inviting tenders from qualified and experienced service providers (From India Only), for Establishment & Operation of 24x7 Inbound Service. The contract will be of 2 years. [A] Notice Type: RFP (Request for Proposals) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider will have to establish and operate a call center at our premises in Patna with necessary computer Hardware & peripherals, call center software & accessories, etc. on TURN-KEY BASIS. The scope also includes handling all types of inbound queries, complaints, requests, outbound calling, and response through phone/SMS/web/email/fax. (2) ...
• 04.08.10
  India (New Delhi) Inbound and Outbound Call Center Services Inbound Call Center, India, New Delhi | Comments Off

  RFP ID: CC-0057 We are New Delhi; India based organization looking for qualified and experienced service provider for our requirement of Inbound and Outbound Call Center Services. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider will have to provide Call Center services for the calls which could originate from any part of the country. (2) Call Center must be operative on 24/7 basis. (3) The call center operations (Includes telecom network, call center setup, agents, services etc.) shall have a minimum service uptime of 99.5 %. (4) Volumes: (a) Inbound Calls: An expected call per day initially is ...
• 03.17.10
  India Offsite Inbound Call Center Requirement (Zone Wise) India | Comments Off

  RFP/Tender ID: CC-0046 We are India based organization looking for expert Call Canter Company for our requirement Offsite Call Center requirement. [A] Scope of Service: (1) We are looking for managed Contact Center services. For this purpose, tenders are invited from the Indian Companies (Contact center Service Providers CCSP) on zonal basis {South (Project 1), East (Project 2), West (Project 3) and North (Project 4)} under two stage bidding system (Techno-commercial bid & financial bid) for providing contact center services by setting Circle level contact centers as per the terms and conditions of this Tender document in the particular zone. (2) No Company shall ...
• 03.10.10
  India Offsite Domestic Inbound/Outbound Call Centre Requirement – Budget 3 Crore India, New Delhi, Outbound Calling | Comments Off

  RFP ID – CC-0044 We are based in New Delhi, India and we are inviting tenders from qualified and experienced service providers (From India Only), to provide Call Centre services. The Estimated cost of Contract will be 30000000 INR and period of contract would be 1 year. [A] Scope of Services: (1) Call Centre should have both Inbound and Outbound Calling Facility and necessary infrastructure. (2) Operational Time Window (for Inbound Calls): Service Provider needs to operate the call centre on 24 X 7 X 365 basis. (3) Customer Service Representative (CSR) will be required to answer queries and handle calls in Hindi and English. ...
• 02.14.10
  India Offsite Inbound Call Center Services in Shimla Himachal Pradesh, India | Comments Off

  RFP (Tender) ID : CC-0030 We are Himachal Pradesh; India based organization looking for qualified and experienced service provider for our requirement of Maintaining and Operating our Call Center in Himachal Pradesh (Shimla). Term of the contract will be for the period of 5 years. [A] Scope of Service: (1) We are looking for service provider with minimum 5 seats to handle inbound calls regarding our public services 24 X 7. (2) All call center representative should be minimum 12th pass with fluency in English and Hindi. [B] Work performance: Performance of the work will be Offsite. However, we are looking for service provider to have ...
• 02.14.10
  India Offsite Inbound Call Center Campaign Call Center Campaign, India | Comments Off

  RFP ID - CC-0029 We are India based government organization looking for qualified and experienced service provider for our requirement of Inbound Call Center Campaign. [A] Scope of Service: The scope includes handling all types of inbound queries, complaints, requests, sales leads, outbound calling, and response through phone/SMS/web/email/fax. The Firm shall provide its own CRM, IVRS and ACD systems at their own location. Volume estimation for each type of non-voice query/ complaints may be assessed by bidders based on their industry experience. The empanelled bidder will be required to provide following support. [B] Work Performance: Performance of the work will be Offsite; Service provider needs ...

recent posts

• USA (New York) Inbound Call Center & Customer Service
• USA (Maryland) Onsite Telephone Answering Service
• USA (Washington DC) Nurse Advise Telephone Answering
• Canada (British Columbia) RFI for Call Center
• USA (Tennessee) Overflow Call Center Services
• Ireland Inbound Call Center – For European Union Only
• USA (Massachusetts) Call Center (Call Answering)