USA (Maryland) 24 X 7 Inbound Call Center (Call Answering) Service
Inbound Call Answering, Inbound Call Center, Maryland, USA | Comments Off
RFP ID: CC-0120
We are Maryland; USA based organization looking for expert vendor for Inbound Call Center or Call Answering Service that provide students and members a toll free number where they can report security and safety concerns.
[A] Notice Type: Request for Bids
[B] Budget: Looking for best proposals
[C] Scope of Service:
(1) Contractor shall receipt complaints via mail, electronic mail, telephone, internet and facsimile.
(2) Contractor shall accurately record information from the caller concerning the subject of the complaint, nature of complaint and other details regarding complaint.
(3) Contractor shall provide a single toll free number.
(4) Services will be provided 24 hours a day ...