USA Inbound Call Handling services in Florida
Florida, USA | Comments Off
RFP ID - CC-0035
We are Florida; USA based organization looking for qualified and experienced service provider for our requirement of Inbound Call Handling & Other back-office operations.
Scope of Service
[A] We will prefer service provider to carry the operation within the Orlando, Florida.
[B] Service provider needs to handle inbound call from our customer and assist them. We are looking for approximate following staff.
(1) Call Center Supervisors (6 Executive) - 12,480Hrs/Annually
(2) Call Center Leads (6 Executive) - 12,480Hrs/Annually
(3) Administrative Support (3 Executive) - 6,240 Hrs/Annually
(4) Customer Service Representatives (190 Executive) - 395,200Hrs/Annually
(6) Other Extra (Miscellaneous) Staff for other routine tasks like Accounting, ...