Customer Support

09.01.10

USA (New York) Inbound Call Center & Customer Service Customer Support, Inbound Call Center, New York, USA | Comments Off
RFP ID: CC-0133 We are New York; USA based organization looking for expert vendor for Inbound Call Center & Customer Service. [A] Budget: Looking for Proposals [B] Scope of Service: Vendor needs to provide Customer Service via Inbound Call Center as per our requirement. It may be also required for 24 X 7. Exact Volume of the Calls is not mentioned in RFP document, so it is possible that it will be very low [C] Work Performance: Performance of the work will be Offsite. Vendor needs to carry work their Office Premises. [D] Eligibility: (1) Onshore (USA Only) (2) We will give Priority to the Centers located within or ...
05.20.10

USA (Washington DC) Call & E-mail Answering, Customer Support Requirement Call Answering, Customer Support, Email Answering, USA, Washington DC | Comments Off
RFP ID: CC-0081 We are Washington DC; USA based organization looking for Expert Vendor for Call & Email Answering, Customer Support Requirement. [A] Notice Type: Sources Sought [B] Budget: Looking for proposals [C] Scope of Service: Vendor needs to provide Call & Email Answering for general public services along with back-office related work. [D] Eligibility: Onshore (USA Only) [E] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work in their own office premises. More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/608-usa-washington-dc-call-a-e-mail-answering-customer-support-requirement.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/608-usa-washington-dc-call-a-e-mail-answering-customer-support-requirement.html
04.05.10

GLOBAL – USA (District of Columbia) Inbound Customer Service via Telephone and email Customer Support, District of Columbia, E-mail Support, USA | Comments Off
RFP ID: CC-0055 We are District of Columbia; USA based organization soliciting proposals from qualified and experienced service providers (From Anywhere in the World), for Inbound Customer service via Telephone and email. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider will be required to entertain customer inquiries which are received by inbound calls, email correspondence, etc. (2) Volume: Currently, the number of in-bound calls averages 940 per month (11,300 annually) while number of in-bound e-mails averages 530 per month (6,400 annually). (3) Calls and emails will be received from (1) existing or past members and (2) ...
03.08.10

UK Inbound Call Answering & Customer Support Requirement Call Answering, Customer Support, UK | Comments Off
RFP ID – CC-0042 We are UK based organization looking for qualified and experienced service provider for our requirement of Inbound Call Answering & Customer Support Requirement [A] Scope of Service Service provider needs to provide services in the area of call answering, e-mail support, web support, retail support and ability to provide a customer relationship management database. [B] Eligibility: Onshore (UK Only), Companies from UK and those who are having branch office or Point of Contact in UK can apply. More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/284-uk-inbound-call-answering-a-customer-support-requirement.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/284-uk-inbound-call-answering-a-customer-support-requirement.html

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