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Call Answering

08.25.10

USA (Massachusetts) Call Center (Call Answering) Call Answering, Call Center, Massachusetts, USA | Comments Off
RFP ID: CC-0127 We are USA based organization looking for qualified and experienced service provider for Call Center Services. [A] Notice Type: RFP (Request for Proposals) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Contractor must demonstrate expertise in receiving both large volume inbound data collection inquiries and outbound client resolution calls from the United States. (2) Contractor will provide call center services to handle inbound call traffic generated from TV and Print advertisement campaigns. (3) Phone: inquiries received via toll free numbers provided by Vendor - 2.35 +/- Million / Per Program - Avg. Peak / 250K daily - Program length / 3-5 months (4) Contractor must provide ...
08.04.10

USA (Michigan) Inbound Call Center (Call Answering) Service Call Answering, Inbound Call Center, Michigan, USA | Comments Off
RFP ID: CC-0123 We are Michigan; USA based organization looking for expert vendor for Inbound Call Center (Call Answering) Service. Contract will be for the period of 3 years. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) The Contract is to be effective November 4, 2010, through January 3, 2013. (2) The Vendor must have operators available to take calls 10 hours per day, 365 days a year. Hours of operation must be from 8:30 AM to 6:30 PM EST, seven days per week. (3) Best available information indicates that there could be as many as 22,500 total ...
05.25.10

USA (Pennsylvania) Inbound Call Center & Answering Service Call Answering, Inbound Call Center, Pennsylvania, USA | Comments Off
RFP ID: CC-0084 We are Pennsylvania; USA based organization looking for Expert Vendor for Inbound Call Center & Answering Service. [A] Notice Type: Invitation for Bid [B] Budget: Looking for proposals [C] Scope of Service: Provide call answering and alpha/numeric paging service continuously from 4:15 pm to 7:45 am Monday through Friday; intermittently between 8:00 am and 4:15 Monday through Friday and continuously between 8:00 am and 4:15 pm Monday through Friday and continuously between 4:15 pm Friday and 7:45 am Monday. [D] Eligibility: Onshore (USA Only) [E] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work in their own office premises. More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/630-usa-pennsylvania-inbound-call-center-a-answering-service.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/630-usa-pennsylvania-inbound-call-center-a-answering-service.html
05.20.10

USA (Washington DC) Call & E-mail Answering, Customer Support Requirement Call Answering, Customer Support, Email Answering, USA, Washington DC | Comments Off
RFP ID: CC-0081 We are Washington DC; USA based organization looking for Expert Vendor for Call & Email Answering, Customer Support Requirement. [A] Notice Type: Sources Sought [B] Budget: Looking for proposals [C] Scope of Service: Vendor needs to provide Call & Email Answering for general public services along with back-office related work. [D] Eligibility: Onshore (USA Only) [E] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work in their own office premises. More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/608-usa-washington-dc-call-a-e-mail-answering-customer-support-requirement.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/608-usa-washington-dc-call-a-e-mail-answering-customer-support-requirement.html
05.14.10

USA (Arizona) Call Answering Service Arizona, Call Answering, USA | Comments Off
RFP ID: CC-0076 We are Arizona; USA based organization looking for Expert Vendor for Call Answering Service. The term of this agreement will be for a one (1) year period and may get extended further for four (4) additional one (1) year periods. [A] Notice Type: RFP (Request for Proposals) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider will receive calls from donors. Support must be available 24 hours a day, 7 days a week. (2) Service Provider’s personnel will follow a script (provided along with the tender documents) and will gather required information i.e. financial (amount, payment option, credit card number, ...
04.20.10

USA (California) Call Answering Service California, Call Answering, USA | Comments Off
RFP ID: CC-0069 We are California; USA based organization looking for Call Answering Service. [A] Notice Type: IFB [B] Budget: Looking for proposals [C] Scope of Service: Contractor needs to provide telephone answering coverage. Contractor phone coverage will be primarily for non-state (California) working hours. [D] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work on their own office premises within boundaries of USA Only. [E] Eligibility: Onshore (USA Only) More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/476-usa-california-call-answering-service.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/476-usa-california-call-answering-service.html
04.16.10

USA (Florida) Inbound Call Answering requirement for Medical/Health Services – Budget $15,000,000.00 per year Call Answering, Florida, USA | Comments Off
RFP ID: CC-0066 We are Florida; USA based organization looking for Expert Vendor for our requirement of Call Answering for Medical/Health Related Services. [A] Notice Type: Invitation to Negotiate (ITN) [B] Budget: The fixed price contract resulting from this ITN may be up to $15,000,000.00 per year. [C] Scope of Service: Service provider needs to handle inbound calls & website based queries regarding health & medical related issues, queries and complains and provide necessary information. [D] Work Performance: Performance of the work will be Offsite; Service provider needs to perform work on their own office premises with boundaries of USA Only. [E] Eligibility: Onshore (USA Only) More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/465-usa-florida-inbound-call-answering-requirement-for-medicalhealth-services-budget-1500000000-per-year.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/465-usa-florida-inbound-call-answering-requirement-for-medicalhealth-services-budget-1500000000-per-year.html
04.14.10

USA (Georgia) Offsite Inbound Call Center (Call Answering) Service – 1800 – 3600 Calls per Month Call Answering, Georgia, USA | Comments Off
RFP ID : CC-0063 We are Georgia; USA based organization looking for Expert Vendor for our requirement of Inbound Call Answering Service. [A] Notice Type: RFQ (Request for Quote) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Contractor needs to accept and process inbound phone calls and assist callers with any our service related questions. We will provide training materials for this. (2) Monthly Call Volume Range: 1800 - 3600 calls. [D] Work Performance: Performance of the work will be Offsite; Contractor needs to perform work on their own office premises. [E] Eligibility: Onshore (USA Only) More Info: http://www.7outsource.com/request-for-proposals/call-center-rfp/452-usa-georgia-offsite-inbound-call-center-call-answering-service-1800-3600-calls-per-month.html http://www.rfpmart.com/request-for-proposals/call-center-rfp/452-usa-georgia-offsite-inbound-call-center-call-answering-service-1800-3600-calls-per-month.html
04.08.10

USA (Arizona) Inbound Call Answering & Chat Support Services Arizona, Call Answering, Email Answering, USA | Comments Off
RFP ID: CC-0056 We are Arizona; USA based organization looking for qualified and experienced service provider for our requirement of Inbound Call Answering Service. Contract will be for the period of 1 year and extendable for 4 more years depends upon performance. [A] Notice Type: RFP (Request for Proposal) [B] Budget: Looking for Proposals [C] Scope of Service: (1) We are seeking a contractor to provide operator services to answer inbound calls from consumers and to operate the online chat function on our consumer website (2) Contractor will provide sufficient staff of operators to answer calls and operate interactive chats on a 24/7 basis (3) We are ...
04.01.10

Canada (Alberta) Call Answering Service Alberta, Call Answering, Canada | Comments Off
RFP ID: CC-0052 We are Alberta; Canada based organization looking for qualified and experienced service provider for our requirement of Call Answering Service. [A] Notice Type: Invitation to Tender [B] Budget: Looking for Proposals [C] Scope of Service: (1) Provide Telephone answering services, call out services, and working alone procedures as follows: (1.1) 4:00 PM. – 7:30 AM – Monday to Friday (1.2) 24 Hours per day – Weekends and Statutory Holidays (1.3) On call basis as required to cover meetings etc (2) Call-out service contact phone numbers will be supplied by various departments. We will provide updated contact phone numbers as they are updated per department. (3) A breakdown ...

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