Australia

05.12.10

GLOBAL (World-Wide) – Australia Telephonic Survey Australia, Telephonic Survey | Comments Off
RFP ID: CC-0075 We are Australia based organization looking for Expert Vendor (World-Wide) for our requirement of Telephonic Survey. [A] Notice Type: Request for Quote [B] Budget: Looking for Proposals [C] Scope of Service: (1) Conduct the injured worker Survey by telephone; (2) Conduct the survey with a survey sample that meets the statistical standard of 95% confidence level and +/- 5% sampling error (the sample will be drawn from a total population of approximately 3,300 workers); (3) Have the ability and flexibility to conduct the survey both during and outside business hours; this may include conducting the survey in the early morning and/or evening; (4) Provide a ...
05.08.10

Australia Telephonic Survey Australia, Telephonic Survey | Comments Off
RFP ID: CC-0073 We are Australia based organization looking for Expert Vendor for our requirement of Telephonic Survey. [A] Notice Type: Request for Tender (RFT) [B] Budget: Looking for Proposals [C] Scope of Service: (1) Service Provider will have to conduct three telephonic surveys. These will be related to housing, maintenance and air-conditioning. (2) Currently in-house telephone surveys are conducted and the response rate is 80% (approx). (3) Sample size (Approximate Quota of surveys to be completed) A) Housing: i) 1st Quarter 500 ii) 2nd Quarter 750 iii) 3rd Quarter 1000 iv) 4th Quarter 500 B) Maintenance: Initial sample comprises approximately 200 orders per week. C) Air -Conditioning: Up to approximately 50 installations will ...
01.30.10

Australia Requirement for Telephone & Email Answering Australia, Email Answering, Telephone Answering | Comments Off
RFP ID - CC-0024 We are Australia based government organization looking for qualified and experienced service provider for our requirement of Inbound Call Center Service. Term of the Tender will be for the period of 3 years. [A] Scope of Service: (1) We are looking for service provider to provide Telephone Answering (Inbound & Outbound), Fax Answering and Email Answering requirement. (The Service Provider will be required to make outbound calls to gather information or to provide information). (2) From 1 January 2008 to 30 September 2009, the total inbound call volume was 1,642,306. (3) From 1 January 2008 to 30 September 2009, 19,779 inbound ...
12.19.09

Australia Perception Survey via Telephone Australia, Telephone Survey | Comments Off
We are based in Australia and we are inviting tenders from qualified and experienced service provider for Survey Services. A telephonic survey is to be performed to enable us to appropriately respond to community needs; identify key areas of concern and sustain initiatives that are performing well; and plan initiatives for the community. The Contract will be of two (2) years and has three (3) possible extensions, each of one (1) year duration. [A] Scope of Services: 1) Make recommendations, if necessary, on any improvements for the developed questionnaire keeping in mind trend data requirements (including question types and phrasing to maximize ...
12.19.09

Australia 24 X 7 Helpline Services Australia, Helpline Services | Comments Off
We are based in Australia and we are inviting tenders from qualified and experienced service provider for 24 X 7 Helpline Services. We are looking to establish a new national 24 hours a day, seven days a week telephone support helpline for Australian Public to obtain health triage, advice and information. The anticipated contract period will commence on 1 July 2010. Scope of Services: 1) The Service Provider must deliver a new national 24 hours a day, seven days a week telephone support helpline to provide callers with greater access to objective, evidence-based information and advice to support decision making. 2) The Helpline ...

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